Key values underlying IGS:

  • Equal opportunity : As an equal opportunity employer, IGS ensures that entry and growth in the organisationis non-discriminatory with respect to caste, colour, age, religious affiliations, gender.
  • Fairness and transparency : Organizational processes and systems are transparent, ensure fairness and geared to address any employee's grievances.
  • Cultural and religious freedom : IGS provides space to employees to embrace their culture and follow their religious beliefs.
  • Gender-sensitive : IGS pro-actively designs policies to attract and retain women professionals, in response to the gender divide that marks all aspects of the Indian society.
  • Statutory compliance and respect for law :IGS ensures that its processes and practices and compliant with all prevalent statutory norms; it respects and abides by the laws of the land.
  • Recognize and reward performance : IGS strives to establish well-designed appraisal and reward systems including performance pay.
  • Creating Innovating & Learning Platforms : IGS encourages and recognizes employee efforts to learn, grown and innovate on personal and professional fronts. It embraces technological advancements to create platforms to facilitate these processes.
  • Impact & Results :These are non-negotiable.

Indian Grameen Services

Organisational Culture

IGS is wedded to the OCTAPACE culture.

Indian Grameen Services OCTAPACE


Employees feel free to express their ideas and the organization is open towards the new ideas or ways of doing things and strengthening systems leading to better decision making.

  • Open to change
  • Airing views without fear or favour
  • Sharing information and experiences


It is the value underlying trust and willingness of a person to acknowledge the feelings he/she has. It is the quality of being trustworthy.

  • Be authentic/ genuine/trustworthy
  • Dependability/ undisputed credibility
  • Carry on activities with proper authority
  • Do not indulge in un-authorised activities


This involves working together and using one another's strength for a common cause. Individuals, instead of solving their problems by themselves, share their concerns with one another and prepare strategies, work out plans of action, and implement them together to create greater resources towards recognition and rewards.

  • Inter-departmental or Cross-functional teams working on common objective
  • Understand and appreciate mutual strengths, interest and benefits


Whenever employees face problems, they work jointly with others concerned to find its solution. They face the issues squarely without hiding them or avoiding them, for fear of hurting each other, thus helping team members to broaden their outlook.

  • Confronting the reality
  • Expressing disagreement by putting forward true feelings, data & views
  • Questioning validity


Employees are action-oriented, willing to take initiative and show a high degree of proactivity. They anticipate issues and act or respond to the needs of the future.

  • Self-initiated action though not instructed, in the interest of the organisation and colleagues
  • Be proactive and tend to initiate change rather than reacting to events


Emphasizes the importance given to innovation and trying out new ways of dealing with problems/issues in the organization.

  • Constantly testing one's own hypothesis
  • Piloting or implementing new ideas effectively


Employees trust each other & can be relied upon to 'do' whatever they have committed.

  • Trust your competence
  • Declaration on telephone usages, travel reimbursements, granting leaves
  • Discretionary power on admin matters
  • Sanctioning Powers


The quality or condition of being autonomous and self-governed. Employees have some freedom to act independently within the boundaries imposed by their role/job leading to a higher accountability.

  • Self-directed/independent in mind or judgment
  • Employee exercising sanction powers rested by the company